ArbiTrustCapital Review: More Opportunities to Become Better Traders or a SCAM?

In this review, we will look at the brokerage company ArbiTrustCapital, which promises to give clients more opportunities to become better traders. The firm has been operating since 2020 but does not disclose a specific legal address, only the jurisdiction of Saint Vincent and the Grenadines. In three years, the broker has not been able to obtain a license from regulators, open representations in other countries, or disclose which business model it uses. However, the founders have over 10 years of combined experience in the financial industry. Is all this a reliable intermediary or just another scam?

ArbiTrustCapital General Information

Registration and Client Portal Review

We are presented with a boring and typical website for any forex broker. Instead of the standard layout of sections with the main information about the company and conditions at the top of the page, ArbiTrustCapital has moved this to the right side.

The broker uses clichéd and templated phrases to motivate visitors to open a brokerage account quickly. One can see banal listings of pseudo-advantages, some inspiring pictures of people vigorously discussing ideas in their office, and offers without any serious or useful sense. The official website can also be described as uninformative and low-quality.

To evaluate the interface of the personal cabinet, it is necessary to go through registration. This process is no different than other firms. The prospective client also needs to provide basic information: name, contacts, password, and country. Additionally, it is necessary to agree to the user’s terms.

After entering all the data, it was expected that the system would send a confirmation email or immediately open the client portal, but instead, the message popped up: “We have received your request, see you soon!” Apparently, it manually reviews registration requests. If we consider this from the point of view of general practice, such an approach is not convenient or comfortable for traders.

Trying a demo account is also not possible. Such an opportunity is not even offered here.

ArbiTrustCapital Trading Conditions

The broker offers to trade CFDs on forex, metals, indices, commodities, cryptocurrencies, and stocks. Let’s examine the conditions under which brokerage services are available.

Account Types Review

There are four types of accounts. Tariff plans vary according to the simple logic of “the higher the minimum deposit – the more services and features available”. Such an approach is often found among illegal and fraudulent brokers.

The minimum deposit starts at $250 and increases with better tariffs. The leverage also increases with each account type, from 1:100 to 1:400. Notably, such high leverage indicates a lack of regulation, as companies under regulatory control cannot offer leverage above 1:50. ArbiTrustCapital also provides clients with market analysis, assistance from personal managers, bonuses, financial planning, risk management, and other options.

Hidden commissions, high leverage, a minimum deposit of $250 or more, the absence of a demo account and a swap-free function – all these are negative aspects of the trading conditions. Popular and well-known competitors offer more transparent services and comfortable conditions.

Trading Platform

A detailed examination of the trading platform is not possible, as ArbiTrustCapital has closed registration that requires an initial review of the request by managers. However, there is a separate section on the website named “Investment Portal,” through which one can see what the terminal looks like and what it entails.

It is a standard and primitive WebTrader without the option to download an app for a smartphone or computer. This platform does not seem professional or advanced. Many options, such as auto-trading, uploading custom indicators, horizontal volumes, and market depth, are missing. However, there are graphical elements for technical analysis: lines, levels, Elliott waves, and Fibonacci. However, this is unlikely to be sufficient for serious trading.

ArbiTrustCapital — Deposit and Withdrawal of Funds

Traders can transfer money using Visa/Mastercard, bank transfer, electronic wallets, and digital currency. The firm offers a diverse set of methods for depositing and withdrawing money, while charging a 1% commission for withdrawing funds, although such a practice is rare for brokers to charge fees for transfers. Another disadvantageous aspect regarding withdrawals is the long processing of requests. The company states a processing time of up to 7-10 working days.

Verification

The verification procedure is a mandatory process at ArbiTrustCapital. Without successful KYC completion, clients cannot withdraw funds. The broker requires the following documents:

• Passport, ID card, or driver’s license. It is necessary to confirm the identity of the trader. The photo/scan must be in color, and the document must display the name, photograph, and signature.
• Utility bill or bank/card statement. In other words, proof of residence. The document must not be older than 6 months and should clearly show the name and address.
• Bank card. The user needs to photograph both sides of the card, with the 6 digits in the center and the CVV being obscured for security purposes.

The broker does not disclose the processing times for KYC documents. We recommend not sending your personal data to little-known and unregulated organizations.

Additional Options

ArbiTrustCapital does offer some auxiliary resources, but they are limited in quantity. These include video tutorials, e-books, an asset index, online quotes, and a glossary. However, any additional services are only available to those who are willing and able to invest large sums, as such opportunities are only present in expensive tariffs starting from $25,000 and above.

The broker lacks any unique advantage that could distinguish it from the other competitors. PAMM accounts, auto-trading with bots, analytics, and educational courses available to all clients – none of these are present here. Yes, there are some interesting opportunities, but to access them, traders must invest a significant amount, and it’s unlikely that many will be willing to do so.

Is ArbiTrustCapital a Scam?

The attempts to extract more money from users look highly suspicious. Closed registration, where one must contact the firm’s managers before creating an account, is also not reassuring. Hidden commissions, high leverage, a primitive terminal, and bonuses are additional obvious drawbacks of this project. Honestly, the broker already seems highly dubious and unsafe, but let’s examine its legitimate status, how long the firm has been in the market, and any other red flags.

Legal Information and License

ArbiTrustCapital does not specify a legal address, which is a highly negative factor in itself. However, it mentions the jurisdiction of Saint Vincent and the Grenadines, but the firm is not listed in the SVGFSA registry. Where is the company actually registered? Unknown, but what is known is that it lacks a license.

Arbitrustcapital.net Domain Info

Was the firm really founded in 2020, or is this another lie? To understand whether this is a lie, one simply needs to look at the date of domain registration. So, it was registered on September 22, 2023. Probably, no further comments are needed.

The article has been updated. In the spring of 2024, for some reason the team discarded this rather new domain and moved to arbitrustcapital.net, created in February of the same year. We keep watching.

Contacts Review

The only way to contact the managers of the company is via email, but this is unlikely to be an efficient method of communication with the technical support staff, so it won’t be possible to quickly resolve a problem or question. Moreover, ArbiTrustCapital does not provide any phone numbers, and there is no online chat available.

Perhaps the broker does not want to be easily contacted? In any case, the absence of a phone and online chat looks odd. The email is provided in two variations: one for technical support and another for legal inquiries. However, where are the financial department, the analytics department, and other customer service areas?

More Details

ArbiTrustCapital does not disclose its business model, but looking at the high leverage, hidden commissions, and bonuses, one can infer how the broker operates independently. We are looking at a classic dealing desk, earning money from clients’ losses. It is a conflict of interest, meaning the company profits only when traders lose money. Clearly, there is no sense in cooperating with a dealing desk.

Pros and Cons

3.1 TOTAL SCORE

ArbiTrustCapital Summary

The broker is not listed in the registry of Saint Vincent and the Grenadines, and has not obtained any licenses. It appears too dangerous, so we do not recommend opening a brokerage account here, as it may lead to financial losses that cannot be recovered.

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Website information content 4

Client Portal 3

Trading conditions 4

Trading platform 3

Deposit and withdrawal 6

Verification 4

Extra options 3

Licenses and guarantees 1

Work duration 1

Feedback 2

Frequently Asked Questions (FAQ)