Capitalix Review: Is It a Safe Broker or a Scam?

In today’s Capitalix review, we will discuss a broker that claims to be a reliable bridge between you and the CFD markets. We will conduct a detailed analysis to determine whether these claims can be trusted or if there are reasons to be cautious about this company.

Capitalix General Information

Registration and Client Portal Review

The official website of the Capitalix broker looks quite decent. First of all, it is translated into multiple languages, which gives us reason to believe that this is indeed a global company. Licensing and registration details are prominently displayed, and the trading conditions are presented in detail. There are also links to download trading platforms from the App Store and Play Market. The glossary and FAQ section seem a bit underdeveloped, but overall, both the design and content of the website remain at a respectable level.

The registration process is quite lengthy and involves not only filling out a form but also submitting a full report that Capitalix requires from future clients. You will need to provide not only your full name and contact details but also information about your trading experience, extensive financial data — such as income sources and amounts‌ — ‌as well as supporting documents. This, in itself, is not unusual, as licensed brokers often request detailed questionnaires. However, here lies the real complexity and issue.

Capitalix Trading Conditions

Let’s take a look at the broker’s trading conditions.

Account Types Review

First of all, the broker offers a demo account, which comes with a balance of $100,000. This amount is not particularly convenient, as many traders would prefer to practice growing their capital using figures that reflect their actual savings.

Next, we note that the broker also has a tiered account structure, similar to many others in the industry today. There are three account types available — Silver, Gold, and Platinum. However, the leverage is identical across all accounts, reaching up to 1:200 for currency pairs. Based on the information provided, the only difference between the account types appears to be the spread size. More premium accounts offer lower spreads. For instance, the Platinum account features spreads ranging from 2 to 55 pips, whereas the standard Silver account can have spreads as high as 218 pips.

Here’s the catch — how do you open a specific account type? This information is not publicly available. For some reason, the broker has omitted the minimum deposit requirements for each account. The FAQ section states that the minimum deposit for this broker is $250, but that’s it.

So far, it seems that Capitalix is making every effort to appear solid and reputable, yet it still forgets (or deliberately omits) some key details.

Trading Platform

We expected that by following the links to the Play Store and App Store, we would be able to install the platform and examine it in detail. However, that was not the case. The links turned out to be empty placeholders, leading nowhere. We assume that regional restrictions might be in place, but overall, the only accessible option remains the web platform.

The broker does not disclose who the platform’s developer is. However, it is evident that this is not software designed for professional trading.

Additionally, the terminal has a critical flaw — you will need to reconfigure your indicators every time you log into your account. For some reason, the platform does not save these settings between sessions. And we haven’t even mentioned the fact that it doesn’t support custom indicators or personal trading advisors, which is standard functionality for most professional trading platforms.

Capitalix — Deposit and Withdrawal of Funds

Capitalix offers payment methods including credit cards, SEPA, and bank transfers. The processing time for each is three business days, and the same timeframe applies to withdrawals. The broker claims not to charge any commission for transactions. However, there’s a catch — the commission will instead be taken by the payment processor.

And here’s where things get suspicious: the payment processor is named 4Square SY Ltd, which happens to be the same company that manages the broker itself.

Verification

Verification at Capitalix is mandatory and takes place during registration. To complete the process, clients must provide identity and financial documents, including:

• Proof of Identity (passport, national ID, or driver’s license).
• Proof of Address (utility bill or bank statement no older than 3 months).
• Proof of Funds (bank statement or income verification).

Only after verification is completed can clients deposit funds and start trading.

Additional Options

There aren’t many additional features available — or at least, they’re not mentioned. As we noted earlier, the Knowledge Center is quite limited, with only a basic glossary. There are no PAMM accounts, no copy trading options, and no indication of any other related services.

Is Capitalix a Scam?

Now let’s check how things are with the security assurances. Is everything as good as it seems at first glance?

Legal Information and License

According to the website, Capitalix is managed by 4Square SY Ltd, a company registered in Seychelles and regulated by the local financial authority. This claim is indeed accurate. However, we’ve seen this company manage another brand before, which raises some concerns.

More importantly, a Seychelles license does not grant a broker the right to operate internationally. In case of any disputes, the local regulator will prioritize protecting its own citizens rather than foreign clients. The irony here is that Capitalix doesn’t even offer services in Seychelles.

It’s also crucial to understand the difference between offshore and non-offshore licenses.

Capitalix.com Domain Info

One strange detail we noticed is that Capitalix is using an old domain registered back in 2010. However, the broker itself started offering services much later. The question is, why try to appear older than you actually are?

A look into web archives shows that the domain was only populated with broker-related content in 2020. This suggests that 2020 is the real launch date of the company, not 2010, as one might assume from the domain’s registration history.

Contacts Review

Capitalix provides full contact details on its website, including phone numbers for different countries. However, many of these numbers appear to be non-functional, which raises questions — especially since registration is not accepted from most of the listed countries. This inconsistency makes us doubt how genuinely global the broker actually is.

More Details

One of the most concerning aspects of Capitalix is the growing number of negative reviews on trusted platforms like Trustpilot. Many traders report serious issues, including delays in processing withdrawal requests, unexpected fees, and overall difficulties in executing trades. Some even claim that the broker engages in outright fraudulent activities, such as manipulating trades or blocking accounts without explanation.

A common complaint is that after making a deposit, traders struggle to withdraw their funds, often facing endless requests for additional verification or simply being ignored by customer support. Others mention aggressive sales tactics, where account managers push clients to invest more money, promising high returns.

Pros and Cons

2.8 TOTAL SCORE

Zachs Invest Summary

Based on our research, it’s clear that Zachs Invest is a high-risk operation with strong indicators of fraud. It works without any regulatory oversight and is hardly worth your attention. Better contact more reliable brokers in the industry.

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Website information content 4

Client Portal 3

Trading condition 3

Trading platform 4

Deposit and withdrawal 4

Verification 2

Extra options 3

Licenses and guarantees 1

Work duration 1

Feedback 3

Frequently Asked Questions (FAQ)