The Exchange Bank Review: Is It Safe?

Theexchangebank - logo

The Exchange Bank promises clients financial independence, high trading results, and reliable service. The company is registered in the UK, but this fact has been refuted many times in the reviews. We will conduct an independent analysis of the project. Is this a scam or a legal site with favorable conditions?

The Exchange Bank General Information

Phone number 61861879024
Address 2 Bartholomew lane, London, EC2N 2AX, United Kingdom
License None
Minimum deposit $10,000
Assets CFDs
Leverage From 1:200 to 1:400
Trading platform WebTrader

Registration and Client Portal Review

The website of The Exchange Bank invites us to realize our potential. It is not clear how to do this with a company that makes blunders in the layout of its menu and logo. They just overlap with each other. So, the first impression is not the best.

Theexchangebank - main page

The Exchange Bank has been operating for about 7 years on the market. The founders are proud of their achievements and want to provide the most comfortable service in the online space.

However, the website does not contain important legal documents, information about employees, or a section with customer reviews. This does not correspond to the status of a global broker.

Theexchangebank - registration

Let’s see what awaits us after login. The new user of The Exchange Bank should enter their first and last name, email address, phone number, etc. Next, he must confirm that he has read and agrees to the terms of trade, and that he is of legal age. Also, he must not be a US citizen.

Client portal

After filling in the data, a client portal immediately opens. We’ve already seen it somewhere, haven’t we? Predictably, all CFDs can be traded here, not just cryptocurrencies, as was stated. Here the client can upload documents for verification, deposit the account, and place an order to sell/buy.

The Exchange Bank Trading Conditions

Theexchangebank’s goal is to bring traders to a higher level of earnings. For this, the broker offers to use low spreads, a wide arsenal of trading tools, and a unique platform.

Account Types Review

The selected tariff determines the set of services. There are currently 5 types available.

Name Minimum Deposit, USD Leverage Margin Loan
Silver 10,000 1:200 25%
Gold 50,000 1:200 35%
Platinum 100,000 1:200 50%
Diamond 250,000 1:300 75%
Corporate 1,000,000 1:400 100%

As you can see from the table, The Exchange Bank works with wealthy clients. When adding two or three functions, the cost of the account increases several times.

At the same time, the broker claims that there is no minimum payment limit. The exception is credit cards. With their help, it is allowed to transfer at least $100 to the account. What information to trust is unknown.

Trading Platform

The author’s development is used as a trading terminal of The Exchange Bank. It supports basic features such as a news section, indicators, price charts, and more.

Theexchangebank - terminal

There is no app for desktops or smartphones. Who created and controls this WebTrader is also unknown. Are there liquidity providers? Please forget this word. Obviously, the platform is more of a gaming nature, where a client trades with a robot, and not on a real interbank market.

By the way, there is no demo account here either. The Exchange Bank is so greedy that it doesn’t allow you to try out the features of their primitive terminal for free.

The Exchange Bank — Deposit and Withdrawal of Funds

You can deposit using a variety of methods:

  • Visa and MasterCard
  • Bank transfer
  • Crypto (Bitcoin, Ethereum).

The broker does not specify the size of the commissions, but reserves the right to charge some fees at its discretion. Handy solution!


Before depositing the account, you must confirm your identity. You will need to upload this in your client portal:

  • ID
  • Proof of residence
  • Proof of payment.

The last one probably could be a bank statement. Next, the staff of The Exchange Bank will check the documents and contact you.

Additional Options

As an extra option, one can hardly call the Education Corner. Here The Exchange Bank gives a few paragraphs of text about the financial markets and offers to watch two YouTube videos about Bitcoin. Of course, a third-party channel owns the videos.


It’s curious that in the client portal there is a certain Savings Test at 5%. The functionality is extremely poor, and the company does not describe it anywhere. Whether this offer will be added to clients in the future is also a mystery.

Is The Exchange Bank a Scam?

The client should check the reliability of the service before depositing. Obviously, the organization has some problems.

The jurisdiction of the broker is another big mystery. We have carefully studied all the policies of The Exchange Bank and have not found even a hint of the country of its residence. Of course, there are also no license numbers or scans of the incorporation certificate.


Only the contact details make it possible to conclude that the company is registered in the UK. What a shame! We have checked both Companies House and The Financial Services Register. There is no such company as The Exchange Bank anywhere. Domain Info

The same mess is going on with the duration of the broker. In the footer of its website, The Exchange Bank lists the year 2009. In the “About us” section, the founders of the company write that they have been working for about 7 years. sale

According to the Internet Archive, the domain has existed since 2003. However, in April 2022 it was still up for sale! The next snapshot is already with The Exchange Bank and dated August 2022. So the project only works for a few months.

The Exchange Bank Contacts Review

Let’s get back to contact information. The listed London addresses house the college, advertising agency, and the Bank of England. (OK, we appreciated the joke.)

Further, The Exchange Bank offers a phone number 61861879024. It’s in no way similar to the UK. Actually, it is not similar to the number of any country in the world; there is no such code. There is only hope for email, but it is probably also fictional.

Pros and Cons

  • Quick registration.
  • Confusing trading conditions
  • No demo account
  • Complete lack of legal information
  • Extremely short working time
  • Fake contacts.



The Exchange Bank Summary

Theexchangebank - icon

The Exchange Bank are real scammers. They have nothing but a fresh website that is designed to lure in money from customers. It is better to forget about this company right away.

Website information content 2
Client Portal 4
Trading conditions 3
Trading platform 2
Deposit and withdrawal 4
Verification 3
Extra options 2
Licenses and guarantees 1
Work duration 1
Feedback 1

Frequently Asked Questions (FAQ)

What Does The Exchange Bank Offer?

According to the legend, the broker trades crypto assets, but there are different CFDs here.

How Much Money Should I Invest With It?

It depends. The Exchange Bank sets the bar from $10,000 and at the same time allows you to top up your account for $100.

Is Safe?

No, it’s not. This is a complete scam with no guarantees.

Teodora Jolana
Teodora Jolana
Investment Advisor

Teodora lives in São Paulo, Brazil. She constantly monitors the latest news from the world of cryptocurrencies and innovative investment projects. Read her articles to stay informed!

Teodora lives in São Paulo, Brazil. She constantly monitors the latest news from the world of cryptocurrencies and innovative investment projects. Read her articles to stay informed!

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Client Reviews

  1. Rudyanik

    Definitely scam

    Theexchangebank only wants your money! Cryptocurrency trading itself carries an increased risk. And here there are no licenses, and the whole site is bogus. So you can forget about your funds.

  2. Barney

    Don't trust

    I tried to open an account here because I was tempted by the margin level. It turned out that this is a fake company that attracts money and transfers it to its account. For some reason, they only require bitcoins for a deposit, although at first, they announced different payment methods. Who can’t accept credit cards nowadays? Only crooks.

  3. Retel

    I am a fool

    These guys are scammers who attract investors with a convenient service. I was shocked when they called me and offered to open an account with $10k. Of course, I refused right away. After that, they said that they could open an entry level for me for only 100 greens so that I could evaluate the trading. And then I agreed and invested in this damn company! I invested more than 2K and everything was gone. They first showed the profit, and then they blocked me. It is impossible to contact them. Terrible lesson.