Infinox Review: Is It a Safe Broker or a Scam?

Today in the Infinox review, we are talking about a broker that, by working with a multi-regulated company, aims to significantly enhance the client’s trading experience. Traders get access to 900+ of the most popular and liquid assets, the ability to trade on top-tier platforms, and a set of unique trading conditions. It all looks very solid. However, before opening and funding an account here, it’s worth making sure that users are not being lured into the trap of yet another scam project. Everything you need to know about this platform can be found below.

Infinox General Information

Website	https://www.infinox.com/
Phone Number	Not specified
Email	support@infinox.com
Address	Credentia International Management, Cyberati Lounge, Ground Floor, The Catalyst Building, 40 Cybercity, Ebene, Republic of Mauritius
License	№GB20025832 from the Financial Services Commission (FSC) of Mauritius
Minimum Deposit	$50 or equivalent
Assets	CFDs
Leverage	Up to 1:1000
Trading Platform	MetaTrader 4/5, native platforms, IX Social

Registration and Client Portal Review

The official Infinox website looks quite solid, as expected from a regulated broker with 15 years of experience. Strict color schemes, well-defined control elements, and carefully selected visuals all point to the serious expertise of the web designers who worked on these pages.

There are virtually no complaints about the content either. That’s not surprising — over 15 years of working with traders, the company has learned their needs well and, of course, publishes the most in-demand information.

The only thing we couldn’t understand is why the company placed only the Terms of Use and Privacy Policy on the site, while the Client Agreement and Risk Disclosure links appear only in the registration form. Strangely enough, we also didn’t see the KYC and AML Policies, which have become an industry standard.

That said, the incomplete list of documents has little effect on the overall impression the site gives. Another matter is the huge registration form that anyone wishing to become a client must fill out. It requires specifying whether the account is for a private or corporate client. Individuals need to complete the following fields:

• First and last name.
• Nationality.
• Country of residence.
• Date of birth.
• Phone number.
• Email address.

You also need to confirm agreement with the main documents and several additional terms. Reading through the full list takes longer than simply checking the single box in the form.

Interestingly, verification of contact details is not carried out at this stage. Typically, reputable regulators require this step. However, we’re talking about Infinox Global, operating under an offshore license. Obviously, its requirements are more relaxed. Be that as it may, a new client receives an account and access to the client portal immediately after submitting the completed form.

In the client portal, the company offers a fairly standard set of features:

• Open trading accounts.
• Fund them.
• Submit withdrawal requests.
• Edit your profile, including sending documents for verification and adjusting security settings.
• View the history of trading and non-trading operations.
• Contact customer support.

This list is supplemented by the ability to download desktop and mobile versions of MetaTrader, as well as the IX Social mobile apps. Traders will also find an economic calendar here (a widget by MQL5).

Account Types Review

Infinox offers several account types to its users. Retail clients can choose between:

• STP with spreads from 0.9 pips and zero commissions.
• ECN with spreads from 0.2 pips and trading commissions from 7 units of the account’s currency per lot one-way (14 units round trip).

For both account types, the minimum deposit is $50 or the equivalent, the maximum leverage is 1:1000, and the minimum trade size is 0.01 standard lots.

Individual clients can also open a Joint Account, which may have multiple co-owners. It is managed jointly in accordance with the Joint Agreement.

Additional information about spreads for certain types of trading instruments can be found in the Markets section. The tables list the most popular assets and their spreads when using an STP account.

The full list of trading instruments is available on the INFINOX Product Information page. Here, you can find spreads for assets traded on an ECN account, commission rates for trading CFDs on stocks and indices, etc.

Our review of the broker’s trading conditions raised several questions:

• Why doesn’t Infinox provide full contract specifications anywhere other than inside the trading terminals? This prevents traders from assessing potential profitability, risk levels, and trading costs. Does the company expect new clients to join based solely on its market experience, without conducting a thorough analysis of its offerings?
• The firm offers traders leverage of up to 1:1000. According to Mauritius’ FSC, the maximum allowed for retail traders is 1:100. Which regulator allows Infinox Global to offer such high leverage? Does the broker implement any risk-limiting measures for clients? (We didn’t find any.)

Overall, the company’s trading offerings were disappointing. In this regard, the platform is not much different from numerous scam projects that also hide full trade terms and actively encourage high-risk trading. Then again, it’s not surprising — traders’ losses become the company’s profits, and apparently, spreads and commissions alone aren’t enough for the project’s owners.

Trading Platform

The main trading terminals Infinox offers to clients are MetaTrader 4 and MetaTrader 5. Both platforms are well-known to traders. Their features, advantages and disadvantages, and the differences between them need no further explanation. We won’t waste time on that either.

As for IX Social, this platform is primarily designed for copy trading. Unfortunately, it is only available on mobile devices, which, in our opinion, limits its functionality.

Infinox — Deposit and Withdrawal of Funds

On the official website, the broker states that four methods are available for non-trading operations:

• Bank debit/credit cards.
• Online bank transfers (internet banking).
• Cryptocurrencies.
• StickPay system.

Unfortunately, the company does not provide the conditions for these operations (fees, limits, processing times) on the page. This information is also missing in the client portal (except for the minimum amount of $50).

Moreover, all fees, both for deposits and withdrawals, are charged to the trader’s account. The company is clearly unwilling to part with even such small amounts.

Verification

Although Infinox Global does not provide KYC and AML policies, it requires verification of the client’s personal and payment data.

The account verification procedure includes three mandatory steps:

• Email address confirmation. A link is sent via email, which must be clicked.
• Proof of Identity. Requires sending copies of the two main pages of a passport or both sides of an ID card or driver’s license.
• Proof of Address. The user sends a copy of a utility bill (not older than 6 months; mobile phone bills and receipts are not accepted) or a bank statement that must show the address.

Only the payment method verification looks somewhat unusual. While users are already used to sending photos of both sides of their bank cards, photos of other methods may be more difficult. Depending on the selected payment system, the user must send:

• A photo (screenshot) of their online banking profile.
• A photo (screenshot) of their StickPay profile.
• A photo (screenshot) of their crypto wallet showing the address and QR code.

Additional Options

Among the additional services offered by Infinox, copy trading is worth mentioning. The company refers to it as social trading, and the IX Social app also includes community communication features.

Overall, the company offers a nearly complete standard package, which, in addition to copy trading, includes PAMM accounts, educational and analytical materials. Among the latter, IX Intel deserves special attention. It uses AI algorithms to select and analyze market events.

Is Infinox a Scam?

The broker’s methods of interaction with clients cannot be called flawless. Nevertheless, the company claims to operate under the supervision of multiple regulators. These statements require verification.

Legal Information and License

On the About page, the broker claims that its operations are regulated by the FSC of Mauritius and the Securities Commission of The Bahamas (SCB). In the website footer, there is information about registration in Mauritius and a license issued by the local regulator. A search in the FSC of Mauritius registry confirmed the company’s claims.

As we can see, the firm indeed obtained a Securities Dealer license in 2020, allowing it to conduct financial market operations, excluding underwriting. However, as mentioned earlier, the trading conditions offered to traders do not comply with the restrictions set by the Mauritius regulator.

Here we encounter a contradiction. The website states that the broker is authorized and licensed by the Securities Commission of The Bahamas, but this jurisdiction and regulator are not mentioned in the footer. Instead, there is information about the registration of INFINOX Global Limited in Anguilla (British Overseas Territory in the Caribbean). This information was also confirmed in the territory’s business registry. However, there is no mention of a license or regulation here, leaving the question of leverage up to 1:1000 unresolved.

The story with the British company is no less confusing. We see the names of at least two firms: INFINOX Limited, which handles payments, and INFINOX Capital Ltd, which actually provides brokerage services. Registration data is provided for both. To clarify: a check in the Companies House database was successfully passed.

However, there’s one note. Company number 06854853 is registered to INFINOX Capital Limited (a slight difference in name turns out to be very important). This entity holds the license from the UK regulator FCA under number 501057.

Now about the importance of the name difference. On the FCA website, there is a warning to investors stating that scammers created a fake company that copies the registration and license details of the real one. This fake company operates under the name INFINOX Capital Ltd.

Infinox Domain Info

On the About page, the broker provides the most important date in the company’s history. According to them, it was founded in 2009. We attempted to verify this information.

According to Whois, the domain infinox.com used by the broker was registered in 2005. Snapshots from the Web Archive show that, at least since 2013, the site indeed belonged to the Infinox broker. By the way, as recently as 2021, the splash screen displayed information that the company was registered in the Bahamas and operated under a local regulator’s license. It’s possible that this information ended up on the About page and just got stuck there.

At the very least, it becomes clear that the broker has always tried to provide services through offshore jurisdictions. Understandably so — under reputable regulators, it would not be able to offer leverage of 1:1000 and have traders burn through their deposits 30 times faster.

Contacts Review

The contact page of the Infinox broker is far from rich in content. Here, traders will only find:

• A contact form.
• An email address.

For quick communication with the company’s support team, users can use the live chat available on any page of the website. Strangely, not a single phone number is provided. It’s obvious that phone calls are reserved for other purposes, such as cold-calling clients.

This page also includes working links to the broker’s groups and channels on social media. However, there’s an interesting observation: the company did not start building its public presence right away. For example, the YouTube channel only appeared in 2026, the company joined X (formerly Twitter) in 2020, and created a LinkedIn profile even later.

Pros and Cons

Frequently Asked Questions (FAQ)